Hiba Academy Shanghai promotes a culture of inclusion that is rooted in ethical and responsible academic practices and community wide behaviours. The school is guided by the principles of the International Baccalaureate Organisation and recognises inclusion as ''an ongoing process'' that aims to increase access and engagement in learning for all pupils by identifying and removing barriers (IBO 2018).
Hiba Academy Shanghai acknowledges the diversity of its learners. The cognitive, social, emotional, physical wellbeing needs of pupils are considered to enable their access, engagement, and success when learning. Hiba is committed to providing a safe, inclusive, non-discriminative and supportive environment for all.

In support of inclusive practice, the school has a Head of Inclusion assigned to provide oversight across the school. This member of staff is ably supported in both the primary and secondary by additional members of staff, including qualified counsellors.

In Secondary school, all pupils in all grades receive weekly wellbeing lessons that complement the formal academic curriculum. These lessons embed the International Baccalaureate's ATL skills, including thinking, communication, research, social, and self-management skills. These skills will be incorporated into various wellbeing units to help pupils develop the skills in the context of their own wellbeing.

The wellbeing lessons aim to help pupils flourish and feel good by developing engagement, relationships, self-regulation, resilience, perseverance, and healthy routines. They also focus on achieving goals, maximising potential, and cultivating a sense of meaning and purpose. The lessons aim to create a deeper-level connection with oneself and others, leading to a more authentic and sustainable impact on the world. Ultimately, the wellbeing lessons aim to cultivate inner joy, optimism, positive emotions, confidence, and a growth mindset.